Really quite rude

My sister has been complaining to me about how she has been trying to refinance the mortgage on her house. She has been talking with several financing companies, and she thought that she had one lined up to get her the loan that she wanted. She had sent them all of the information they had requested, and they said that they would call her back the next day to make an appointment for an appraiser, and to get her credit card information to charge the appraisal fee. They never called back! That was two weeks ago, and now she is worried that they were some kind of scam artist trying to get her personal information. I think she may be right! She’s been sending them emails asking them what’s going on and they don’t bother to respond. Very unsettling, and very rude!

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